We Remain Open! (January 2021 lockdown)
From everyone at Quattro Tech (QT) and Quattro Tech Cars (QTC) we hope you all had the best possible Christmas and New Year’s while keeping yourself and loved ones safe.
Although we didn’t want to start 2021 in a similar way to 2020 finished, with the announcement that was made yesterday evening regarding the latest national lockdown due to climbing Covid19 cases in the UK, we wanted to communicate what this means for QT, QTC and most importantly our customers.
Through all tier restrictions and lockdowns Quattro Tech has remained open as an essential business with safe working practices that protect all Quattro Tech people, staff and customers alike. Under the latest guidelines and all previous tiers, garages like Quattro Tech are essential in helping keep customer vehicles maintained, serviced and road worthy, both Quattro Tech sites, St Ives and Peterborough, will remain open to continue to support customer requirements. Both sites have had the measures attached to the image in place since March and these will continue until we able to move beyond the current situation.
Our aim has been to provide our team with a working environment that is as safe as we can make it, this then creates a safe customer environment, however if anyone doesn’t feel comfortable visiting QT please talk to the team regarding contactless collection and delivery, especially for all in the most vulnerable categories. Unlike the first lockdown in March last year there are no plans for an MOT exemption period, so we will continue to send reminders to customers on our system.
Quattro Tech’s hours of business currently remain the same and the QT team are keen to continue assisting customers with all VWG service, repairs, and MOT needs.
Although the physical showroom is currently closed for customer visits, Quattro Tech Cars remains virtually open 24/7 through the website www.qtcars.co.uk and the cars are available for contactless ‘click and collect’.
This has been the same situation since the November, customers have found complete confidence in the detailed images, video and descriptions supplied by Chris and the team so sales have continued throughout. Our aim is to continue to make it an informative, safe and enjoyable experience.
In summary QT remains fully open with QTC open but in a slightly different way, all sites have been made as safe as possible since March last year and the same QT customer experience has continued to be delivered, please read some of reviews since March many mentioning the steps, we have taken to keep QT people safe.
We all hope to see an end to the restrictions, but we understand why they have been put in place, we all look forward to when we can see loved ones and spend time with friends again, until then we will take our responsibility seriously to keep all QT people as safe as we can while continuing to deliver the QT customer experience.